MILITARY DATA ENCODER/ CUSTOMER CARE REPRESENTATIVE/ CALL OPERATOR
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Position Summary:
We are looking for a detail-oriented Data Entry Clerk/Customer Service Representative to join our team. You will be responsible for accurate data entry, providing excellent customer service, and assisting with administrative tasks.
Key Responsibilities:
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- Enter and update data accurately in company systems.
- Verify data for accuracy and completeness.
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues and escalate as needed.
- Maintain and update customer records.
- Assist in preparing reports and documents.
- Perform general office duties like filing and organizing.
- Ensure data privacy and security compliance.
Qualifications:
- High school diploma or equivalent; higher education preferred.
- Experience in data entry or customer service.
- Excellent typing skills with high accuracy.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to multitask and meet deadlines.
- Customer-focused with a professional attitude.
- Maintain confidentiality and handle sensitive information.
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