RESERVES SUPERVISOR
Job title: RESERVES SUPERVISOR in Seattle, WA at University of Washington
Company: University of Washington
Job description: If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email and we will be happy to assist you.RESERVES SUPERVISORRESERVES SUPERVISOR
Req #: 246283
Department: UNIVERSITY LIBRARIES
Job Location: Bothell Campus
Job Location Detail: Bothell Campus
Posting Date: 05/22/2025
Closing Info: Closes On 06/02/2025
Salary: $4,024 - $5,398 per month
Other Compensation:
Union Position: Yes
Limited Recruitment: Open to Department employees only
If you are a UW employee and would like to be considered for this position, please to apply.
Shift: First Shift
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website,As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.The UW Bothell & Cascadia College Campus Library has an outstanding opportunity for a Reserves Supervisor.This position manages and supervises Reserves operations within the Campus Library Collections unit. Regular hours are Monday-Friday days. The position may be eligible for a hybrid schedule of 1 day per week telework, and some evenings and weekends may be required.DUTIES AND RESPONSIBILITIESReserves Supervisor ResponsibilitiesIn collaboration with the Directory of Collections Strategy,
- Develops, recommends, and implements changes to current methods, systems, and processes to increase productivity, effectiveness and efficiency.
- Assesses user needs and develops service goals and objectives for Reserves.
- Maintains awareness of trends in course reserves and in collaboration with Library Technology Services researches, evaluates, and recommends new software, hardware, and alternate procedures as needed.
- Responsible for creating, developing and updating reserves-related information, promotional materials and training manuals in print and online.
- Responsible for supervision of Reserves staff including interviewing, hiring, training, assigning and scheduling work, prioritizing and monitoring work, approving leave requests and timesheets, managing cross-unit support projects, conducting annual performance evaluations, and recommending disciplinary action for Reserves technicians and hourly assistants.
- Oversees the training of library personnel on Reserves policies and procedures.
- Acts as liaison between Reserves and campus faculty, librarians, UW Libraries and other UWB/CC units and staff for matters pertaining to Reserves, including interpreting and explaining Reserves policies and procedures, assistance with copyright concerns, and providing proxied links to UW restricted resources.
- Responds to user queries submitted through the Libraries' LibAnswers account.
- Attends and participates in Campus Library Access Services meetings, facilitating regular communication and training regarding Reserves issues and updates.
- Coordinates streaming media and digitization projects as needed, including developing procedures, guidelines, and policies.
- Oversees purchasing, receiving, and providing access to Reserves materials and media materials for the general collection.
- Oversees the Campus Library's scan for Canvas service, maintaining high quality and ensuring documents meet accessibility standards.
- Responsible for tracking course reserves material and streaming media statistics.
- Under the direction of the Head of Access Services, provides equitable, quality, user-centered service to members of the campus community and to the public
- Provides routine assistance to library users via phone and in person, answers questions regarding circulation, study rooms, document delivery, media, and Reserves.
- Performs routine to complex circulation tasks including checking books in and out, booking and canceling study rooms, renewals, assisting with holds & recalls, and answering informational and directional questions.
- Understands and can explain Library policies and procedures, rules and service policies.
- Assists library users with general reference questions using basic tools; refers library users to appropriate employees for other services.
- Works strategically and collaboratively within and across functions and units.
- Participates in individual, unit, and library project work in order to facilitate and improve library processes, activities, and services.
- Understands and abides by the Libraries Personal Communication Responsibilities.
- Communicates appropriately, effectively and positively.
- Plays an active role in staying informed and participating in Libraries and unit meetings, activities, and events.
- May provide occasional support for other library units including opening and closing the Library.
- Other duties as assigned.
- High school graduation or equivalent AND four years of applicable library technical experience including one year of experience in the area of specialization and one year of lead/supervisory experience OR equivalent education/experience.
- Excellent public service skills
- Demonstrated commitment to promote equitable access and service to a diverse community
- Demonstrated excellent written and verbal communication skills; ability to explain complex procedures and policy in writing, in person, and over the phone
- Ability to prioritize workload and perform effectively under pressure of priorities and deadlines
- Excellent attention to detail, thoroughness, and accuracy
- Ability to work independently and as part of a team
- Ability to problem-solve and use good judgment in decision-making
- Familiarity with Bothell Campus Library course reserves policies and procedures
- Experience with scanning equipment and software, streaming technology, and Microsoft Office Suite
- Familiarity with basic online accessibility standards and copyright guidelines
- Familiarity with bibliographic tools, and online research databases
- Familiarity with Alma ILS and Canvas LMS
- Ability to keyboard minimum of 40 WPM accurately
- Ability to work assigned hours between academic quarters (interim)
- Scheduling flexibility: willing to adjust schedule to cover opening or closing shifts as needed
- Requires physical handling of library materials, including lifting, pushing/pulling carts, or carrying materials up to 40 pounds
Open to Department employees only If you are a UW employee and would like to be considered for this position, please
Expected salary: $4024 - 5398 per month
Location: Seattle, WA
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