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Pre-Certification Medical Authorization Specialist - Remote

Remote, USA Full-time Posted 2025-05-22

Position Overview:

As a Pre-certification Specialist, you will be responsible for communicating and maintaining information flow in the managed care referral process for contracted health plans.

Essential Duties & Responsibilities:

  • Oversee the managed care in-patient and outpatient referral and pre-authorization process

  • Consult with physicians, nurses, staff, and providers regarding the referral and pre-certification process

  • Maintain referral and authorization records documentation

  • Verify insurance for in-network eligibility and benefits

  • Field calls for prescription benefits questions and prescription verification

  • Contact referring physicians and secure authorizations for treatment

  • Communicate with hospitals to obtain pre-certification numbers

  • Maintain strict confidentiality required related to medical records and other data

  • Participate in professional development opportunities to stay current with health care practices and trends

  • Actively participate in the company’s efforts to create innovative data and analytics solutions for the modern orthopedic business office

  • Other duties as assigned

Required Skills:

  • High school diploma or equivalent, college courses, or certificate preferred

  • Excellent communication skills, especially phone skills, that encourage the establishment and maintenance of cooperative, positive relationships with both internal and external stakeholders (patients, physicians, colleagues, etc.)

  • Ability to efficiently gather, organize, and comprehend insurance and/ or account information

  • Proficient computer skills with a demonstrated ability to navigate and comprehend computer software systems in an office setting, prefer 50wpm typing skill

  • Knowledge of, or a demonstrated capacity to learn, clinic and insurance contract policies/ procedures and medical terminology

  • Strong analytical skills and a demonstrated desire to be part of building innovative solutions that challenge the status quo

  • Ability to learn quickly and contribute ideas that make the team, processes, and solutions better

  • Share our values: resilience, altruism, communication, achievement, and determination

Preferred Skills:

  • Two or more years of experience working in pre-certification or managed care

Work Location:

This is a remote opportunity but must reside in one of the following states: Arizona, Arkansas, Florida, Iowa, Illinois, Indiana, Michigan, Missouri, North Carolina, Nevada, Ohio, Oregon, Pennsylvania, Tennessee, or Texas.

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