Remote Scheduler for Interpreter Services

<strong>Job Overview<br><br></strong>Join our rapidly expanding organization as a Scheduler, where your passion for optimizing operations and delivering exceptional support will play a pivotal role in enhancing communication across diverse communities. We are committed to dismantling communication barriers and creating an inclusive environment where every dialogue counts.<br><br>Key Responsibilities<br><br><ul><li>Foster and maintain strong relationships with clients and interpreters to facilitate both onsite and video-based interpreting services.</li><li>Efficiently assign interpreters (both staff and contractors) to fulfill daily operational needs, ensuring optimal efficiency while managing costs and prioritizing safety.</li><li>Keep precise and up-to-date records of qualified and trained interpreters across various interpreting settings, including video relay (VRS), video remote (VRI), and onsite services.</li><li>Provide operational support through data entry, reporting, and additional organizational tasks to guarantee seamless center functioning.</li><li>Proactively address scheduling complexities and escalate issues to management as necessary.</li><li>Offer interpreting services as required to support center operations.</li><li>Collaborate closely with the workforce management department and engage in special projects as assigned.<br><br></li></ul><strong>Required Skills<br><br></strong><ul><li>A minimum of 2 years of workforce scheduling experience.</li><li>Proficient in database management and Microsoft Office, particularly Excel.</li><li>Strong attention to detail with excellent data entry capabilities.</li><li>Outstanding organizational and communication skills.</li><li>Ability to excel in a fast-paced, independent work environment.</li><li>Familiarity with interpreting standards and practices (e.g., RID/NAD) is advantageous.</li><li>Experience as a sign language interpreter is preferred.<br><br></li></ul><strong>Qualifications<br><br></strong>We seek a driven and detail-oriented individual with exceptional organizational skills and a dedication to providing extraordinary service.<br><br>Career Growth Opportunities<br><br>As a member of our team, you will have the chance for professional and personal development within a thriving organization. Opportunities to engage in special projects and assume new responsibilities will be available, enhancing your career trajectory.<br><br>Company Culture and Values<br><br>Join a mission-driven team that prioritizes communication access for all. Our dynamic work environment is designed to promote collaboration and support among team members, fostering both personal and professional growth.<br><br>Employment Type: Full-Time

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