Inbound Sales Development Representative

Job TypeFull-timeDescriptionPaylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need.With a position in Sales & Marketing, you'll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities.This role follows a hybrid schedule, requiring three days in the office at our Schaumburg, IL office location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.Position Overview:Inbound Sales Development Representatives (ISDRs) are a crucial part of Paylocity's sales organization, responsible for managing and qualifying inbound leads. As the first point of contact, you will engage with prospects who have expressed interest in our payroll and HR solutions, helping them understand how Paylocity can support their business.Primary ResponsibilitiesThe below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Engage & Qualify Inbound Leads

• Respond to inbound inquiries via phone, email, website forms, and live chat with speed and professionalism to maximize conversion rates


• Use a consultative sales approach to understand business needs and align them with Paylocity's solutions


• Overcome objections and effectively communicate Paylocity's value proposition

Optimize Lead Flow & Sales Handoff

• Qualify and route inbound leads to the appropriate sales teams, ensuring seamless transitions


• Set up sales meetings by positioning our solutions as a fit for the prospect's needs


• Maintain a high standard for lead response time, ensuring timely engagement with all prospects

Enhance the Client Experience

• Build rapport with prospects, creating a positive first impression of Paylocity.


• Provide real-time responses to inquiries via website chat to maximize engagement.


• Support existing clients looking to expand services by directing them to the right teams.

Leverage Technology & Sales Tools

• Maintain accurate records in CRM systems (SalesLoft, Salesforce etc.) to track interactions and follow-ups.


• Analyze trends from inbound inquiries and provide feedback on campaigns, messaging effectiveness, and market dynamics to help optimize sales strategies.


• Stay informed on Paylocity's services, sales tools, and industry trends to provide knowledgeable responses.

Education and Experience:

• Bachelor's degree preferred or equivalent work experience


• 1+ years of experience in payroll, HR, sales, or customer-facing roles


• Strong verbal and written communication skills with a consultative approach


• Excellent time management and organizational skills


• Ability to adapt to a fast-paced, team-oriented environment


• Tech-savvy with proficiency in CRM tools, MS Office, and sales engagement platforms


• A growth mindset with the ability to receive and implement feedback

Physical Requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day


• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer.Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected] This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.The base pay range for this position $47,000/yr - $50,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should applyvia .

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