Remote Pharmacy Technician
Job title: Remote Pharmacy Technician in Houston, TX at Actalent
Company: Actalent
Job description: Remote Pharmacy TechnicianJob DescriptionWe are seeking an enthusiastic Remote Pharmacy Technician to join our team! In this role, you will primarily make calls on behalf of various clinics, providing essential support with professionalism and a positive attitude. If you're energetic, detail-oriented, and eager to contribute, we'd love to hear from you!Responsibilities
- Make 80–85 inbound calls daily with professionalism and efficiency.
- Assist patients in rescheduling appointments and ensuring smooth coordination.
- Communicate important notes and updates from doctors to patients.
- Adhere to established policies and procedures to maintain compliance.
- Accurately document patient interactions and maintain general notation records.
- Conduct follow-ups and update patient information through data entry.
- Process Electronic Refill Scripts (ERX) with accuracy and efficiency.
- Order labs and relay lab results to the appropriate healthcare providers.
- Manage scheduled follow-ups and triage patient concerns with care and professionalism.
- Provide support in a contact center environment, ensuring a positive patient experience.
- At least 1 year of experience as a Medical Assistant or Pharmacy Technician.
- Bilingual - Spanish (Preferred)
- Proven experience in a high call volume environment.
- Pharmacy Technician Certification or equivalent experience.
- Proficiency with EMR systems, specifically Athena.
- Strong knowledge of medical terminology and clinical support.
- Medical Assisting diploma or certification is preferred.
- Pharmacy Technician certification is preferred.
- High School Diploma required.
- Experience in prior authorization and insurance billing.
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Expected salary: $16 - 20 per hour
Location: Houston, TX
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