Office Manager

Job title: Office Manager in Saint Petersburg, FL at Champion Windows

Company: Champion Windows

Job description: Champion Windows - Office ManagerIf you are an ambitious, detail-oriented individual with commitment to excellent service, join the Champion Window team. As an Office Manager, you will be part of an organization with a strong focus on providing exceptional customer service for high-quality, made-in-America products. This role is responsible for directing the Customer Service function of a Champion store, supervising a small office staff, performing the accounts payable and accounts receivable entry, and supporting the corporate Human Resource department at the local levels.Pay Range: $63,000 - $65,000 per yearResponsibilities

• Accounts receivable payment and invoice entry in Dynamics AX


• Accounts payable invoice entry in Dynamics AX


• Access database entry


• Prepare month-end schedules and work with centralized accounting team to prepare accurate and timely monthly financials


• Coordinate with remote teams to ensure Champion process and policies are being upheld


• Provide supervision, assistance, and training to office staff on how to deliver the best customer service and address issues as needed


• Investigate customer issues and find solutions


• Communicate with customers via phone and email using the Champion script


• Comply with proper vendor and subcontractor documentation and recordkeeping (W9s and Certificate of Insurance)


• Retain and manage employee documentation, required recordkeeping and confidential employee files


• Provide support to centralized Accounting and Human Resources departments


• Complete the local payroll responsibilities

• Ability to lead a team and ensure customer service excellence


• Associate degree or equivalent experience


• 3-5 years of relevant customer service and basic bookkeeping experience; 2 years of supervisory experience preferred


• Proven ability to meet deadlines and work under pressure


• Comprehensive problem-solving and organizational skills


• Ability to work daily with remote locations


• Desire to work as part of a team to improve current processes and systems


• Ability to build professional working relationships with all levels of the organization


• Proficiency in MS Suite (Word, Excel, Access, PowerPoint)


• Completion of a standardized accounting test, minimum score required to qualify


• Experience with job cost analysis preferred

Expected salary: $63000 - 65000 per year

Location: Saint Petersburg, FL

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