Specialist, Employee Experience

Job title: Specialist, Employee Experience in Radnor, PA at Lincoln Financial Group

Company: Lincoln Financial Group

Job description: Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Greensboro, NC (North Carolina)Work Arrangement:Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln officeRelocation assistance: is not available for this opportunity.Requisition #: 74642The Role at a GlanceIn this role, you will play a key part in supporting the execution of our employee listening (Voice of the Employee) and experience measurement strategy. You will also serve as a multi-purpose player on the Employee Experience (EX) team, supporting employee engagement and experience initiatives, such as our employee value proposition, core values, and employee personas and journeys.What you'll be doingEmployee listening support, data analysis, and reporting:

• You will assist in the design, deployment, and analysis of employee surveys, focus groups, and other listening channels


• You will manage survey operations including programming, testing, and distributing surveys


• You will analyze qualitative and quantitative data to generate meaningful insights


• You will create insightful, actionable executive summaries and tailored reports and dashboards for various stakeholder groups, including HR partners and business leaders


• You will support storytelling with data by preparing clear summaries and presentation materials


• You will collaborate across the Talent & Employee Experience team (T&EX) and with HR partners to identify opportunities for problem-solving via employee listening

Platform management:

• You will act as a product owner for our employee listening platform (Qualtrics)


• You will build dashboards in Qualtrics for HR stakeholders as well as business leaders and managers to communicate relevant insights in a visually appealing way


• You will provide training and guidance to internal teams on survey tools and data interpretation

Additional responsibilities

• You will maintain knowledge of current and emerging trends in employee experience, engagement, and listening methodologies


• You will contribute to ad hoc projects and initiatives in the employee experience space

What we're looking forMust haves:

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)


• 1 - 3+ Years of experience in HR, employee experience, customer/consumer insights or experience that directly aligns with the specific responsibilities of the role


• Exposure to mathematical concepts such as averages, variances, and statistical significance


• Strong analytical and storytelling skills; comfortable interpreting data and translating it for a business audience

Nice to haves:

• Proficiency in Microsoft Excel and PowerPoint; experience with survey platforms (e.g., Qualtrics) is a plus


• Excellent communication and interpersonal skills


• Analytical skills and close attention to detail


• Growth mindset and eagerness to learn about employee experience


• Ability to adapt quickly in a changing work environment

Application DeadlineWhat's it like to work here?At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.What's in it for you:Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributesLeadership development and virtual training opportunitiesPTO/parental leaveFree financial counseling, health coaching and employee assistance programTuition assistance programWork arrangements that work for youEffective productivity/technology tools and trainingThe pay range for this position is $53,500 - $96,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.About The CompanyLincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.Lincoln is committed to creating a environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Follow us on , , , , and . For the latest company news, visit our .Be Aware of Fraudulent Recruiting ActivitiesIf you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.Additional InformationThis position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.This Employer Participates in E-Verify. See the notices.Este Empleador Participa en E-Verify. Ver el avisos.

Expected salary: $53500 - 96300 per year

Location: Radnor, PA

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