WIOA Support Specialist

Job title: WIOA Support Specialist in Chester County, PA at Educational Data Systems

Company: Educational Data Systems

Job description: OverviewSalary $40,000 yearDo you have a passion for making a difference in someone’s life? Are you looking for an

opportunity to use your background and empathetic nature to work for a progressive, forwardthinking, and family-owned company where creativity is encouraged? We are seeking a dynamic,

team-oriented, and caring individual to join our spirited team.
Scope of Position

• To provide support and assistance to program participants in all areas related to gaining

• Due to the dynamics of working with individuals, this position necessitates an individual

• This position requires an organized individual who can efficiently handle several

• Assist in the data entry, filing, and administrative support.


• Offer support to customers in the Computer Resource Center.


• Outreach and communication to potential, current, and retention participants.


• Update and share the team calendar on a daily basis.


• Create and update different trackers with the use of Excel spreadsheets.


• Back up for workshop/event invitations, follow-ups, and keeping track of attendance.


• Check phone voicemails twice daily and ensure call-backs.


• Help create virtual and physical client files.


• Monitor youth social media accounts with timely posting and generating new ideas.


• Technical and customer support as needed.


• Assist leaders in creating new team processes and relate this information to necessary

• Enter data, workshops, and case notes in statewide database.


• Assist with organizing recruitment events and keeping all parties informed of progress.


• In charge of purchasing office supplies as needed.


• Assist in the preparation and reviewing of reports.


• Support leaders with scheduling meetings for the office.


• Proctor assessments for enrollment purposes.


• Other opportunities as available.

• Ability to be highly organized, detail-oriented, follow deadlines, juggle multiple tasks, take

• Excellent computer skills and knowledge of Microsoft Office – MS Excel, Word, and

• Ability to prioritize tasks and document visits and contacts.


• Demonstrate oral and written communication skills.


• Ability to maintain flexibility as needs of contract evolve.


• Customer service experience preferred.

• A valid driver's license and clean driving record required

Expected salary: $40000 per year

Location: Chester County, PA

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