Administrative Coordinator, Gerontology

Job title: Administrative Coordinator, Gerontology in Winston-Salem, NC at Wake Forest Baptist Health

Company: Wake Forest Baptist Health

Job description: Job Category: Professional ServicesJob Description:Key Responsibilities:Leadership & Team Management

• Supervise a team of 7 administrative staff, ensuring high performance, accountability, and professional development.
• Oversee onboarding, workflow coordination, cross-coverage strategies, and performance evaluations in collaboration with the Business Administrator.
• Foster a positive, inclusive culture that promotes efficiency, continuous improvement, and high-touch service delivery.

Faculty Support (Small Portfolio)

• Provide executive-level administrative support to a designated group of faculty, including calendar management, travel coordination, and document preparation.
• Maintain and update CVs, biosketches, and compliance documentation.
• Assist faculty in transitioning to adjunct or emeritus status, ensuring alignment with institutional, licensing, and credentialing requirements.
• Track and reconcile professional development funds to ensure accessibility, compliance, and proper utilization.
• Support credentialing, faculty effort tracking, and clinical scheduling via QGenda.

HR, Operations & Infrastructure Oversight

• Support HR functions such as hiring, onboarding/offboarding, leave tracking, and performance documentation.
• Approve badge and IT access, manage space assignments, and coordinate with IT and facilities on equipment and workspace needs.
• Manage supply and inventory needs, including ordering, inventory tracking, and basic equipment troubleshooting to support administrative functions.
• Draft faculty appointment letters, maintain departmental records, and oversee internal documentation processes.

Project & Financial Coordination

• Manage departmental projects and stakeholder relationships, ensuring alignment with strategic and operational goals.
• Assist with financial reconciliations, Concur approvals, cost transfers, and budget tracking.
• Serve as liaison among administrative, clinical, and academic teams to ensure timely execution of objectives.

Qualifications:

• Bachelor's degree in Business, Accounting, Health Administration, or a related field.
• Minimum of 3 years of supervisory experience, preferably in a healthcare or academic setting.
• Proficiency or experience with:

• Microsoft 365 (Outlook, Excel, Teams, Word, PowerPoint)
• ERP systems such as Oracle or Workday
• QGenda (clinical scheduling)
• Concur or similar travel and reimbursement systems
• StrataJazz, Docusign, Adobe Acrobat Pro
• Credentialing platforms, timekeeping systems, project management tools (e.g., Asana)
• Strong written and verbal communication skills; ability to multitask and solve problems independently.
• Change management experience and a service-oriented mindset are highly preferred.

Work Arrangement:
Primarily onsite, with occasional remote flexibility based on operational needs.Why Join Us:
This role offers the opportunity to lead a collaborative team, shape administrative strategy, and directly support faculty success within a dynamic academic-medical environment. If you are a forward-thinking leader who thrives in a fast-paced, mission-driven setting, we welcome your application.About Us:Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.About the Team:Mission, Vision and Culture CommitmentsMissionTo improve health, elevate hope and advance healing - for all.VisionTo be the first and best choice for care.Culture CommitmentsWe create a space where all BelongWe Work as One to make great things happenWe earn Trust in all we doWe Innovate to better the now and create the futureWe drive for Excellence - always

Expected salary:

Location: Winston-Salem, NC

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