Remote Customer Service Representative - Dispatcher

Job title: Remote Customer Service Representative - Dispatcher in Portland, OR at SolvOne

Company: SolvOne

Job description: SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.comWhy apply for a Remote SolvOne Customer Service job?

• Work from the comfort of your home


• Save time and money without a commute


• Pay starts at $18.00 per hour


• Equipment provided by SolvOne

• Paid training begins Early-June


• Option of working at our Cedar Hills, Oregon office if preferred

• Comprehensive individualized remote training (during daytime hours)


• Positive work environment; we work hard to appreciate our people


• We promote from within and encourage growth

• A strong internet connection and the ability to setup a home office with company provided equipment


• Must be a resident of Oregon or SW Washington


• Have a positive attitude, great work ethic and a passion for helping others


• Be dependable and committed to be at work on time and ready to do your best each day


• Dedicate your full attention to your work by not providing care for others during work hours


• Commit to superior service for our customers, and support them through both phone and computer interactions


• Ability to learn new information, policies and skills including software and petroleum industry knowledge


• Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills


• Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation


• Work at a desk and effectively utilize a phone and computer for the length of your shift


• Successfully pass a computer skills assessment, training evaluations, and the trial service period


• Successfully pass a pre-employment drug screen and background check


• Bilingual is a plus but not a requirement

• Work from home, with the option to work at our office in Cedar Hills if desired


• Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel


• We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available


• A fun and rewarding environment with giveaways and employee recognition programs


• Training classes are small, so each new hire gets the individual training needed to succeed


• Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done


• Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

Expected salary:

Location: Portland, OR

Apply for the job now!

[ad_2]

Apply for this job