Sr. Director of Product, Content Experience

Job title: Sr. Director of Product, Content Experience in New York City, NY at NBCUniversal

Company: NBCUniversal

Job description: Company DescriptionNBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.Job DescriptionOur Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.The Senior Director of Product, Content Experience will lead an international product team of 4-5 people focused on creating an innovative, best-in-class viewing experience that starts from the time a Peacock subscriber hits play to when their show or movie ends and they are looking for the next great thing to watch. You’ll work on projects that are fast-paced and challenging, while defining what the future of streaming looks like for consumers. This will include how we innovate with live sports on Peacock, like layering in real-time data and leveraging Gen AI inputs to advance the viewing experience. Your team will also tackle video player controls and in-player discovery as you develop a strategy for helping consumers seamlessly navigate the shows and movies they are watching. You’ll be tasked with defining what comes next. How can we evolve the experience of watching and interacting with shows, movies, characters and sports we love?You will own the vision, strategy, planning, and execution of the Content Experience roadmap, which will have impacts across our international portfolio of streaming experiences.The ideal candidate will leverage strong organizational skills and deep subject matter expertise in VOD + live streaming experience to partner with stakeholders across editorial, production ops, marketing, engineering + device teams to drive our product forward.This is an opportunity to be part of an ambitious initiative to shape the future of TV and will require someone who can juggle creative and analytical responsibilities, from strategy definition and creative solutioning to experimentation and technical development.In this role, you will:Build a strategic vision, roadmap, and experimentation strategy to deliver new vide player experiences and capabilities across platformsManage the user journey from the time they hit play on a piece of video through to their next watchManage, mentor and motivate an international group of product managers in the content experience areaWork across multiple time zones (Lisbon to London to LA) to align with key stakeholders and move the Content Experience vision forwardPartner with the Personalization team that will build 1-to-1 personalized experiences catered to users tastes and preferencesCollaborate with other Sr. leaders in product, design, data and strategy to develop holistic points of view and confidently make product decisionsPartner with project management and technology teams in the US and Europe and influence multi-year product roadmaps and agile prioritiesDeeply understand business considerations, competitive landscape, and best practices to drive optimal video player experienceCreate and deliver winning executive presentations that explain product vision, features and roadmaps and manage senior stakeholder expectationsHelp build a product culture at Peacock and inspire the next generation of product leadersQualificationsWhat you have:Experience building features for Live TV/Streaming productsExperience building features for video playersExperience building for multiple platforms (iOS, Android, Amazon, Roku, Apple) and domains (TV, Movies, Sports, News, Kids)An ability to lead and inspire alignment to a shared vision and outcomeStrong analytical skills and a hypotheses-driven approach to problem solvingA collaborative spirit and willingness to share product responsibilitiesPassion for creating innovative and engaging consumer products, with the persistence to iterateEvidence of creative strategic thinking, empathy for the user and curiosity to identify their needsVision to anticipate evolving consumption trends in the entertainment, sports and news verticalsDistinguished verbal, written and interpersonal communication skillsFlexibility to quickly adapt to rapidly changing priorities and deadlinesTechnical fluency to know when to challenge developers and ask pertinent questionsProven ability to successfully manage multiple projects simultaneously with tight schedulesEnthusiasm to be positive, confident and energeticQualifications/Requirements:BA/BS degree in a relevant field8+ years of experience of overall product management experience2+ years of people management experience2+ years working on a Live TV/Video Streaming appConsumer-centric view with a proven track-record of developing and acting on customer insightsExperience working in an Agile software development environmentExperience with A/B testing, hypothesis validation and user testingExperience building for multiple platforms (iOS, Android, Amazon, Roku, Apple) and domains (TV, Movies, Sports, News, Kids)Fluency with project management tools such as Jira, as well as analytics softwareAbility and self-motivation to work effectively offsite and with remote, global, multi-lingual teamsThis position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.Salary range: $195,000 - $235,000 (bonus and long-term incentive eligible).Additional InformationAs part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Location: New York City, NY

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