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Customer Service Representative - State Farm Agent Team Member in Russell Springs, KY

Remote, USA Full-time Posted 2025-05-22

Job title: Customer Service Representative - State Farm Agent Team Member in Russell Springs, KY at State Farm


Company: State Farm


Job description: Benefits:


  • Company parties

  • Paid time off

  • Training & development

  • Tuition assistance

Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities


  • Establish customer relationships and follow up with customers, as needed.

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...


  • SIMPLE retirement with 3% matching

  • Hourly pay plus commission/bonus

  • Paid time off (vacation and personal/sick days)

  • Valuable experience

  • Growth potential/Opportunity for advancement within my agency

Requirements


  • Excellent communication skills - written, verbal and listening

  • Self-motivated

  • Detail oriented

  • Proactive in problem solving

  • Dedicated to customer service

  • Ability to work in a team environment

  • Ability to effectively relate to a customer

  • Willing to become Property & Casualty Licensed

  • Willing to become Life & Health Licensed

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.


Expected salary: $35000 - 50000 per year


Location: Russell Springs, KY


Job date: Tue, 13 May 2025 07:36:27 GMT


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