Sales Team Leader (Self-Serve Warehouse Area)
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JOB TYPE Regular, Full-time, Hourly Team Leader; In Location, Onsite; Retail, Sales, Services, Supervisor, People and Business Management, Home Furnishing, Warehouse Area
HOURS From 38 to 40 hours per week (HL4)
SHIFTS Fully open work schedule availability including evenings and weekends required; Operations generally range between the window of 7am to 11pm; Minimum one weekend off per month; Work schedules are published one month in advance
PAY The starting rates/salary for this position range from $23.61 to $33.67 and will be based on equivalent work experience
POSTING The anticipated closing date is on or around 03/31/25
BENEFITS ELIGIBLE? Yes
At IKEA, taking care of our co-workers and their dependents is a top priority. Thats why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
POLICY Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.
What you'll be doing day to day
Leading a team of co-workers whose purpose is to provide shoppers with a customer-centric shopping experience by ensuring the customer is able to search, find, choose, and buy.
Providing a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store by maintaining store merchandising standards and ensuring a great meeting with the customer.
Overseeing the daily operations of the Self-Serve team on the shop floor.
Hiring, onboarding, training, leading, managing and developing Self-Serve co-workers in the store.
Driving sales by ensuring co-workers have the product knowledge, IKEA Concept tools, resources and home furnishing expertise to actively sell and meet commercial review standards.
Monitoring sales, supply, customer insights, and customer centric KPIs.
Ensuring optimal product availability and stock accuracy.
Securing execution of the promotions calendar and strategies by partnering with necessary stakeholders.
Supporting the planning and implementation of activities, self-serve and add-ons throughout entire store.
Handling issues raised by customers and co-workers in a positive and quick manner.
QUALIFICATIONS
3 years of experience leading and developing people, preferably in a retail or service environment
Why we will love you
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
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