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Logistic Documentation Coordinator

Remote, USA Full-time Posted 2025-05-22

Job Title: Logistics Coordinator (POD Validations)

Location: Plano, Texas

Duration: Long Term

Work Hours: 09:00-18:00

Job Profile and Description

The Document Specialist is an important function in our Customer Service Representative [CSR]. He or she will validate that our carriers are uploading the correct Proof of Delivery [POD] to our Transportation Manager System [TMS] and that the document is a Valid POD as per our customer’s receiving requirements.

Duties and Responsibilities

Manually Upload PODs to TMS to assist carriers as needed

Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment

Verify the PODs are transferring correctly from TMS to SAP.

Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team

Summarize issues or exceptions and remark in our TMS system

In depth understanding of our process for carrier education purposes

In depth understanding of logistics industry’s standards and best practices

Advise Team Leader of all current issues and exceptions

Skills and Specifications

Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred

Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)

A good attitude and ability to manage assignments independently

Ability to thrive in a high volume environment while still maintaining accuracy

Prioritization, able to shift focus to urgent issues while not falling behind on routine duties

Able to learn new systems quickly and adapt to abrupt changes

Can create and maintain professional relationships with customers and carriers

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