Onboarding Specialist I (Las, Vegas, NV / Hybrid / Spanish Bilingual )
Employer Industry: Healthcare
- Why consider this job opportunity:
- Salary up to $20.00 per hour
- Competitive compensation and comprehensive medical benefits
- Opportunities for ongoing learning and career growth
- Flexible hybrid work model with in-office requirements three times a week
- Employee wellness programs and fun company events
- A supportive environment where your voice matters and your work has a meaningful impact
- What to Expect (Job Responsibilities):
- Visit patients and caregivers in their homes to facilitate onboarding
- Acquire necessary signatures for documents using a Surface Pro and iPhone
- Provide brief orientations to ensure caregivers and patients are set up for their care plans
- Participate in semi-weekly meetings with colleagues in Las Vegas, NV
- Input and update case files and account data within the Salesforce CRM tool
- What is Required (Qualifications):
- At least 1 year of previous experience in a fast-paced customer service role
- Proven exceptional customer service experience
- Experience in a high-volume inbound and outbound call environment
- Strong phone and verbal communication skills along with active listening skills
- Attention to detail and data accuracy
- How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish or other languages
- 2 years of experience with Salesforce
- 2 years of Medicaid experience in a homecare agency environment
#Healthcare #CustomerService #Onboarding #CareerGrowth #HybridWork #EmployeeExperience
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