Customer Service Representative - Remote, Bilingual Spanish and English
Description:
? The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
? A NEW CAREER POWERED BY YOU. Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture?
Requirements: ? The ability to read, write and speak fluently both Spanish and English ? 1 year of customer service experience ? Open availability ? A high school diploma or GED ? A quiet, distraction-free environment to work from in your home ? Proficiency in fast-paced multi-tasking ? Eagerness to learn new technologies ? Strong computer navigation skills and PC knowledge ? High Speed internet (no wireless/hotspots or satellite) and a smartphone ? Must reside in the United States or have a valid U.S. address for residence
Benefits:
? Paid training and performance-based incentives
? Lucrative employee referral bonus opportunities
? 401K with company match
? Paid PTO and holidays
? Medical, dental, and vision insurance
? Comprehensive Employee Assistance Program (EAP)
? Health and wellness programs
? Mentorship programs
? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day
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