Fraud Investigation and Prevention Analyst, Specialist
About the position
The Fraud Investigation and Prevention Analyst at Vanguard plays a crucial role in managing and leading the incident process and handling fraud investigations. This position involves reviewing and investigating fraud case escalations, determining necessary actions for case resolution, and implementing systems and processes to prevent and detect fraud. The analyst will also be responsible for documenting case chronologies, preparing reports, and recommending changes to policies and procedures to mitigate future fraud risks. This role requires collaboration with various teams to enhance fraud prevention measures and deliver training and awareness programs.
Responsibilities
Manage and lead incident process and handling of fraud investigations.
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Review and investigate fraud case escalations and determine necessary actions for resolution.
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Participate in the creation and implementation of systems and processes to prevent, detect, and respond to fraud.
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Research and recommend fraud prevention and detection solutions, focusing on automated systems and improvements in anti-fraud controls.
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Execute fraud policy and procedures consistent with global standards and practices.
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Document case chronology and prepare reports, including trend documentation for management.
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Recommend system, policy, and procedure changes to mitigate future fraud.
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Collaborate with other teams within Global Security and Fraud to implement fraud prevention measures.
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Develop and maintain a network of contacts to gather and exchange actionable fraud intelligence.
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Support the delivery of fraud education, training, and awareness programs.
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Participate in the development of handbooks and related materials.
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Provide guidance, advice, training, and mentoring to team members on fraud control methods and investigation standards.
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Participate in special projects and perform other duties as assigned.
Requirements
Advanced understanding of complex cyber fraud.
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Minimum of five years related work experience in fraud detection, investigation, and mitigation.
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Undergraduate degree or equivalent combination of training and experience; graduate degree preferred.
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Professional certification (CFE) required.
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Experience in building robust relationships across diverse elements and informal leadership experience.
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Adept at data-linking and analysis with experience managing large scale or complex events.
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Exceptional communication and presentation skills.
Nice-to-haves
Benefits
Comprehensive health and wellness care
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Work-life balance
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Investment in future development
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