IT Systems Analyst - EpicCare AMB, Community Connect Team (remote)

About the position

The IT Systems Analyst - EpicCare AMB position at Sentara Healthcare is a full-time remote role focused on supporting and optimizing EpicCare Ambulatory applications for non-Sentara owned physician practices. The analyst will be responsible for application builds, upgrades, and enhancements, as well as providing day-to-day support and problem resolution. This role requires a self-motivated individual with strong analytical skills and the ability to work independently in a remote environment.

Responsibilities
• Support and optimize EpicCare Ambulatory applications for non-Sentara owned physician practices.
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• Perform and document workflow assessments to determine functional requirements for optimal application utilization.
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• Develop system test plans and conduct testing of software upgrades and patches.
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• Provide daily on-call support for application-related issues.
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• Analyze business and clinical needs, evaluate software releases, and recommend process optimizations.
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• Oversee smaller-sized projects or components of projects related to software application releases.
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• Coordinate implementation or project planning around software application releases and third-party integrations.

Requirements
• Bachelor's degree or equivalent experience in lieu of a degree.
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• 3 years of relevant experience with a degree or 5+ years of relevant experience without a degree.
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• Current EpicCare Ambulatory application certification is required.
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• Helpful but not required to have current Epic Prelude application certification.

Nice-to-haves
• Experience with Prelude application build.

Benefits
• Medical insurance
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• Dental insurance
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• Vision insurance
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• Life insurance
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• Paid Time Off
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• Sick leave
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• Tuition reimbursement
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• 401(k) with employer match
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• 403(b) with employer match
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• Performance Plus Bonus
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• Career advancement opportunities
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• Work perks

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