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Advice RN - NURSE ADVICE CALL CENTER

Remote, USA Full-time Posted 2025-05-22

About the position

The Advice RN position at Providence involves triaging incoming calls, assessing healthcare needs, and providing appropriate healthcare options. The role includes educating callers on immediate health care advice, potential health risks, and wellness behaviors. This position is part of a team dedicated to patient-focused care, ensuring that caregivers are empowered and valued.

Responsibilities
• Triage incoming calls and assess healthcare needs.
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• Provide appropriate healthcare options and facilitate referrals to primary providers and community resources.
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• Educate callers on immediate health care advice and potential health-related risks.
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• Promote wellness and prevention behaviors to callers.

Requirements
• Graduate of an accredited school of nursing.
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• California Registered Nurse License upon hire.
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• 2 years of acute or ambulatory nursing experience.
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• Experience in case management or acute care in a healthcare setting.

Nice-to-haves
• Bachelor's Degree in Nursing or related field.
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• 7 years of acute or ambulatory nursing experience.
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• 2 years of case management experience.

Benefits
• Paid parental leave
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• Paid holidays
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• Disability insurance
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• Health insurance
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• Dental insurance
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• Vision insurance
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• 401(k) matching
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• Life insurance

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