Associate Sales Representative (Renewals)

This a Full Remote job, the offer is available from: United States, Costa Rica, California (USA)

Job Title:
Associate Sales Representative (Renewals)

Job Description
The Associate Sales Representative (Renewals) is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You will:
• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

You have:
• 1+ years of experience working in a customer service or sales capacity
• Highschool diploma, mandatory
• Experience working with Salesforce.com or similar CRM
• Minimum B2 English level
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Experience or willingness to work from home

Location:
CRI Work-at-Home

Language Requirements: English (Required), Spanish (Required)

Time Type:
Full time

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This offer from "Concentrix" has been enriched by Jobgether.com and got a 79% flex score.

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