Call Center Manager - Insurance
Description:
Hi, We're Centerfield.
Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the worlds leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfields digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
Requirements: 5+ years as a lead sales representative or similar role, ideally in a verification or customer service remote call center environment Strong written and verbal communication skills with the ability to manage and motivate a remote team. Willingness to engage with the employees and provide feedback in a positive and encouraging manner. Detail-oriented with strong performance analysis skills Excellent organizational skills for managing multiple tasks and deadlines Self-starter who thrives both independently and in a team Team player with a big-picture mindset Proactive problem-solver who takes ownership and calculated risks Experience with Google Docs or Microsoft Office.
Benefits:
Competitive salary + semi-annual bonus
Unlimited PTO take a break when you need it!
Industry leading medical, dental, and vision plans + generous parental leave
401(k) company match plan fully vested day 1
Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
Career growth we enjoy promoting from within!
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