Customer Service Representative (Remote Jobs) at Delta
Job Summary:
Position: Customer Service Representative (Remote Jobs)
Salary: Hourly
Company: Delta Airlines
Location: Only in the state of Georgia
Benefits: Health, Dental, Paid Training, Paid Vacations
Description:
Delta Airlines is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this remote position, you will be responsible for providing exceptional service to our customers, assisting with booking flights, handling inquiries, and resolving any issues that may arise. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment.
Requirements:
1. High school diploma or equivalent
2. Excellent communication and interpersonal skills
3. Ability to multitask and work under pressure
4. Proficiency in computer skills
5. Customer service experience is a plus
6. Ability to work independently and as part of a team
7. Must be located in the state of Georgia
Responsibilities:
1. Answering customer inquiries via phone, email, and chat
2. Assisting customers with booking flights and making changes to existing reservations
3. Resolving customer complaints and issues in a timely and professional manner
4. Providing information on Delta Airlines services and policies
5. Maintaining accurate records of customer interactions
6. Collaborating with other team members to ensure excellent customer service
7. Adhering to company policies and procedures at all times
Benefits:
Competitive hourly salary
Health and dental insurance
Paid training
Paid vacations
Opportunities for career advancement
Educational Qualifications:
High school diploma or equivalent
Experience:
Customer service experience is a plus
Company Overview:
Delta Airlines is a leading airline with a commitment to providing exceptional service to our customers. We pride ourselves on our dedicated team of professionals who work tirelessly to ensure a positive travel experience for all passengers. Join us in our mission to connect people and create memorable journeys. Apply today for a rewarding career as a Customer Service Representative with Delta Airlines.
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