Work at Home Customer Service Agent (Full-Time & Part-Time) (SD)
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
Salary up to $14.50 per hour
Regular raises awarded based on tenure and performance
Opportunities for paid time off, paid holidays, and paid training
Incentives including monetary bonuses and prizes such as electronics and trips
Advancement opportunities within a fun and engaging work environment
Casual dress code promoting a relaxed atmosphere
What To Expect (Job Responsibilities)
Provide exceptional customer service by listening to customers and resolving their issues
Utilize various systems and technology for effective account management
Identify sales opportunities and apply sales skills to promote products and services
Ensure first call resolution through effective problem-solving and call handling
Escalate customer dissatisfaction to the managerial team when necessary
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Experience in customer service or sales roles
Strong aptitude for conflict resolution, problem-solving, and negotiation skills
Ability to thrive in a fast-paced environment with frequent changes
Previous experience in a contact center or similar environment
#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #AdvancementOpportunities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Apply Job!