Customer Service Specialist - Starting at $20.05 hr - Train On-Site/Home Office Eligible
Employer Industry: Financial Services
Why Consider This Job Opportunity
Competitive pay starting at $20.05/hr
Day 1 Health Benefits!
Onsite childcare, fitness center, and medical facility
Flexible work strategies with potential for remote work after training
401(k) match and tuition reimbursement
Collaborative team environment with a focus on employee growth
What To Expect (Job Responsibilities)
Assist with evaluating and resolving service inquiries from clients across various platforms
Utilize computer systems to complete assigned tasks and address account inquiries
Develop and maintain knowledge of specific groups of products and services
Analyze and identify potential risks while providing solutions that meet client needs
Ensure compliance with applicable laws and regulations while maintaining the firm's reputation
What Is Required (Qualifications)
1-3 years of work experience in a related role
Proficient in Microsoft Office and Windows Operating Systems
Demonstrated experience in solving customer service inquiries
Effective verbal and written communication skills
Ability to work in a fast-paced environment
How To Stand Out (Preferred Qualifications)
Excellent technical and data entry skills, including utilization of a 10-key touchpad
Proven ability to navigate multiple systems and customer service platforms concurrently
#CustomerService #FinancialServices #CareerOpportunities #EmployeeBenefits #ClientExperience
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