Remote Call Center Representative Job Openings (Full-Time)
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity...
Competitive base pay with opportunities for bonuses and prizes
Paid time off, including holidays and training opportunities
Medical, dental, and vision coverage options available after 30 days
Advancement opportunities within a fun and engaging work environment
Flexible scheduling available, with full-time positions offered for various shifts
All necessary equipment provided by the employer for remote work
What To Expect (Job Responsibilities)
Handle inbound customer inquiries and troubleshoot basic technical issues
Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to complete account management tasks
Recognize sales opportunities and apply sales skills to upgrade services
Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Ability to evaluate, troubleshoot, and follow up on customer issues
How To Stand Out (Preferred Qualifications)
Ability to type swiftly and accurately (20+ words per minute)
Basic understanding of Windows operating system
Strong team orientation and customer focus
Ability to thrive in a fast-paced environment where change and ambiguity are prevalent
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #AdvancementOpportunities
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