Call Center Agent - Fully Remote

Call Center Agent - Fully Remote/ work from home.

The role and company...

Global Consultancy requires accomplished Call Center Agents, to work remotely and give a first-class customer experience for their client, providing telephone, email and webchat assistance. Please Note, this is a W2 contract role and candidates must have at least 3 years experience working in a Call Centers, to be considered.

Experience and role requirements for the Call Center Agent position are:
• Proven experience with a minimum 3+ years in Call centers. with good experience of Inbound/ Outbound calls, Emails and (ideally) Webchats.
• A first-class communicator, who can adapt to new systems (paid, full training given).
• Able to work in a 6+ month W2 contract role (initial), paying $19 per hour (no PTO).
• Happy to work fully remote / work from home from anywhere in the US.
• Experience working in financial (Banking, Insurance etc, will be nice to have, but not essential.
• Shifts - Must be able to work various client shift patterns, up to 40 Hours
per week, with some clients requiring a Saturday shift.
• Must be based within The U.S.A. (can work anywhere fully remote).
• Typing speed- 25+ words per minute, MS Office experience.
• CRM/ Call Loggng Systems experience.
• All equipment is provided.
• Able to start in 1-3 weeks after interview (pending background checks approval).

To discuss the position in more detail, please send me your CV and contact details, for the position - Call Center Agent - fully remote

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