Customer Support Rep - Call Center (Remote)
Description
Remote Customer Support Representative (Strong Typing Skills)
You must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows or Mac. High Speed internet with a minimum of 25 Mbps/sec up and down.
Job Duties:
Answer incoming customer inquiries
Document a customer's conversation during a call (Dictation)
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and information to customers in accordance with the company's policies and call guidelines.
Other duties as requested
Job Qualifications: You have a High School diploma or GED Excellent typing skills (Min. 40 WPM) You know how to juggle multiple tasks at the same time You have good listening skills and professional phone etiquette Ability to read and follow instructions for specific customer resolution tasks Basic knowledge working with computers in a work environment
We provide Medical... Dental, and Vision
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