Program Specialist (Service Now) (Remote from anywhere in CO)
Employer Industry: Government Information Technology
- Why consider this job opportunity...
- Salary range available, determined through a salary analysis based on experience and qualifications
- Opportunity for career advancement within a leading government IT organization
- Work in a collaborative and inclusive environment focused on innovation
- Contribute to providing equitable access to services for all Coloradans
- Position may offer remote work flexibility within Colorado
- What to Expect (Job Responsibilities):
- Assist with the day-to-day administration of the ServiceNow Discovery tool and data integrations
- Analyze and control hardware/software changes, ensuring data integrity within the CMDB
- Identify and troubleshoot discovery issues, monitoring CMDB health dashboard metrics
- Perform de-duplication tasks related to the management of Configuration Items
- Create and maintain discovery schedules and assist with configuration item updates
- What is Required (Qualifications):
- Minimum of three (3) years of professional or technical experience in program administration or comparable duties
- Additional appropriate education may substitute for required experience on a year-for-year basis
- Training or certification related to the position may count towards experience or education substitution
- Experience must not be fully substituted by education or training alone
- How to Stand Out (Preferred Qualifications):
- One (1) year of ServiceNow administration experience or equivalent
- One (1) year of Discovery experience or equivalent
- Strong technical aptitude and problem-solving skills
- Ability to work independently and exercise sound judgment
- Strong organizational skills
#GovernmentIT #ServiceNow #CareerOpportunity #EquityAndInclusion #RemoteWork
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