Customer Service Representative
Our small company began in 2015, offering top of the line products for our ecommerce website. Headquartered in San Francisco, CA, our team of 7, prides itself on providing the optimal customer experience.
We are looking for a new Customer Service Representative to join our team...
This role is completely remote, and the hours will be 9-6 PST Friday-Tuesday.
This is a 1099, full time contract role offering a healthcare stipend.
## Overview
The ideal candidate will have excellent communication skills and a passion for assisting customers. Customer Service is all about the details, and we are looking for someone who exudes professionalism in all areas.
## Duties
- Communicate with customers via phone, and email to provide information about products or services
- Assist customers with order placement, tracking, and issue resolution
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
## Requirements
- Attention to detail, we need someone who can read, write and communicate in a very professional manner
- Strong customer service skills with a friendly and professional demeanor
- Ability to perform data entry accurately and efficiently
- Prior experience in customer service or sales is preferred
Job Types: Full-time, Contract
Pay: $43,000.00 per year
- Benefits:
- Work from home
- Shift:
- Day shift
Work Location: Remote
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