Customer Service Representative - Remote, OK

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
? Starting pay up to $14.00/hr
? Opportunity for career advancement and growth within the organization
? Work remotely with specific home office requirements
? Comprehensive benefits package including medical, dental, vision insurance, and more
? Supportive work environment dedicated to making a positive impact on members' lives

What To Expect (Job Responsibilities)
? Receive and document customer concerns accurately and in a timely manner
? Ensure all company procedures are followed
? Input accurate trip data into systems
? Refer unresolved customer grievances to designated department
? Educate members on services and insurance coverage

What Is Required (Qualifications)
? High School Graduate or General Education Degree (GED)
? 0-2 years of related experience
? 6 months contact center experience OR customer service experience
? Strong organization skills, written, and verbal communication skills
? Ability to type 35wpm or more

How To Stand Out (Preferred Qualifications)
? Proficiency in Microsoft Office Suite

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