Customer Service

Responsibilities:
• Provide exceptional customer service to clients via email, chat and social media...
• Assist customers with inquiries, concerns, and requests in a professional and timely manner
• Perform data entry tasks accurately and efficiently
• Communicate effectively in both English and Spanish to assist bilingual customers
• Analyze customer needs and recommend appropriate products or services
• Upsell products or services to maximize sales opportunities
• Conduct outbound calls to follow up with customers or provide additional information
Skills:
• Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
• Proficient in data entry and maintaining accurate records
• Fluent in both English and Spanish, with the ability to communicate effectively in both languages
• Multilingual capabilities are a plus
• Sales experience is preferred but not required
• Ability to analyze customer needs and provide appropriate solutions
• Excellent communication skills, both verbal and written
• Strong problem-solving skills and attention to detail
• Ability to work independently as well as part of a team
We offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off. This is a full-time position with opportunities for career growth.If you are a motivated individual with excellent customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team of dedicated Customer Service Representatives.Job Type: Full-timePay: $18.00 - $22.00 per hourBenefits:• Flexible schedule• On-the-job training• Referral program• Work from homeExperience level:• 2 yearsShift:• 8 hour shift• Day shift• Evening shift• Night shift• Overnight shiftWeekly day range:• Monday to Friday• Weekends as neededWork setting:• RemoteEducation:• Bachelor's (Preferred)Experience:• customer: 2 years (Required)Work Location: Remote

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