Want Sr. Account Manager (Remote) in Phoenix, AZ

Job title: Sr. Account Manager (Remote)

Company: Medcerts

Job description: MedCerts – a Stride Inc. company (NYSE: LRN) – is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, the company has developed over 45 career programs, trained and up-skilled more than 55,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students. In 2020, MedCerts was acquired by Stride, Inc. Stride has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit medcerts.com.



A Senior Account Manager, Academics (SAM) is responsible for the identification and expansion of business for MedCerts with Tier 2, academic institutions. In this role, you will be the influencer building and executing strategic joint business plans with prospects and collaborating with them to explore innovative ways to offer value. A successful candidate in this role will be responsible for establishing contact with prospective educators, identifying new opportunities for academic opportunities, and work closely with the business-to-business (B2B), Workforce, and Career Services teams in their assigned region. The EAM will serve as the primary relationship owner for an assigned group of target accounts with responsibility for growth.



GENERAL DUTIES AND RESPONSIBILITIES

• Build client relationships to achieve long-term partnerships


• Be the driving force behind initiating relationships


• Prepare and present MedCerts partnership proposals to prospective academic institutions


• Develop growth strategies and plans


• Maintain accurate client records, keeping track of any contract updates and renewals


• Work to develop strategic marketing plans and ensure KPIs are being met


• Take inquiries and requests from customers and address their needs


• Meet regularly with other members of the team to discuss progress and find new ways to improve business


• Generate progress reports to give to clients and higher-ups within the organization


• Acquire an in-depth knowledge of MedCerts programs and student qualifications


• Follow industry trends locally and nationally to anticipate market needs


• Draft and review contracts and agreements


• Report on successes and areas needing improvements


• Some travel may be necessary

• A self-starter with the ability to work independently


• Bachelor’s Degree or equivalent combination of education and experience


• Previous experience in recruitment, healthcare, academics, business development or sales


• Experience facilitating presentations via webinar or online environment


• Critical thinker and problem-solver


• High-level communication skills (written and verbal)


• Cross-functional collaboration skills


• Experience with design and implementation of business development strategy


• Experience working to and exceeding targets


• Ability to multitask and juggle several responsibilities simultaneously


• Good attention to detail and organizational skills

• In-depth understanding of clinical settings and hiring qualifications


• Experience with sales, academics, healthcare, or talent recruitment


• Existing network of HR administrators, department heads, or hiring managers in clinical or academic settings

• Fully remote working environment with equipment provided by MedCerts


• Paid time off and holidays


• 401K with a company match


• Health, Dental, and Vision Insurance available to you on start date


• Life Insurance


• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)


• Parental leave


• Tuition Assistance (including a University of Phoenix Partnership)


• Employee Assistance Program


• Pet Insurance


• Weight Loss & Gym Benefits


• Verizon Wireless Discount

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